Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Introduction

Kilbys Feed & Seed ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, store, or use our services.

2. Company Information

Legal Business Name: Kilbys Feed & Seed
Registered Address: 4336 Hwy 441, Rabun Gap, GA 30568
Phone: (706) 746-5197
Email: info@kilbysfeedseed.shop
Website: kilbysfeedseed.shop

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name, address, phone number, and email address
  • Payment information (credit card details, billing address)
  • Purchase history and preferences
  • Communication records and customer service interactions

3.2 Automatically Collected Information

We may automatically collect certain information, including:

  • IP address, browser type, and operating system
  • Website usage data and navigation patterns
  • Cookies and similar tracking technologies
  • Device information and mobile identifiers

4. How We Use Your Information

We use collected information for the following purposes:

  • Processing orders and managing customer accounts
  • Providing customer service and technical support
  • Sending marketing communications (with your consent)
  • Improving our products, services, and website
  • Complying with legal obligations and preventing fraud
  • Analyzing usage patterns and business operations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: With trusted third parties who assist in business operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit permission for specific purposes

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

8. Email Marketing and CAN-SPAM Compliance

We comply with the CAN-SPAM Act of 2003. Our marketing emails include:

  • Clear identification as promotional content
  • Our physical business address
  • Easy unsubscribe options
  • Prompt processing of opt-out requests (within 10 business days)

9. Children's Privacy (COPPA Compliance)

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Opt-out of marketing communications
  • Data portability (where applicable)

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

12. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

14. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

16. Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to report privacy concerns, contact us at:

Kilbys Feed & Seed
4336 Hwy 441
Rabun Gap, GA 30568
Phone: (706) 746-5197
Email: privacy@kilbysfeedseed.shop

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.